Status — track a request
Request status
Every submitted request returns a durable reference and an honest state (saved, notification pending, assigned, resolved). Saved means stored — it does not mean a person has read the request yet.
Check the status of your request
Enter the reference from your receipt (it looks like
PW-2026-XXXXXX) and the email address you used. Both must
match the stored request exactly. This shows the saved status only — a
saved request does not mean a person has read it yet.
No reference yet? Contact the group.